Contact our team

Need a hand? Our support team is ready to help with questions, account-related issues, technical concerns, or general feedback. Reach us any time through live chat, email or phone and we’ll guide you through deposits, withdrawals, verification or game issues. Responses are fast and practical - use the channel that works best for you and include your username and a brief description so we can resolve things quickly.

Department	Contact
Customer support	[email protected] (24/7 live chat and email for account issues)
General enquiries	[email protected] (questions about promotions, games, payments and site access)
Affiliate enquiries	[email protected] (partner programmes, tracking and marketing enquiries)
Phone	+1 416 732 8491 (voice support during business hours EST)
Working hours	Mon-Fri, 09:00-18:00 (email replies within one business day)

Email assistance

Email is the preferred way to reach us for detailed requests, account-related issues, or any situation that requires explanations or documents. Please send your message to [email protected] with a clear subject line and include up-to-date contact details, your account ID, and any relevant attachments. Clear information helps us avoid delays and resolve your request faster.

Contact Form

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="5" required placeholder="Tell us how we can help" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 14px;background:#0066cc;color:#fff;border:none;border-radius:4px;font-size:14px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond quickly. Most inquiries are answered within one business day. Simple account or payment questions are usually handled the same day, while complex cases such as KYC checks, security reviews, or dispute investigations may take longer depending on their nature and the documents needed. We will keep you updated if additional time is required.

Feedback

We want to hear from you. Share feedback, suggestions, or ideas to improve the website. We review every submission carefully and use your input to refine features, promotions, and the overall user experience. Your comments help shape future updates, so please send them via the feedback form or contact our support team. Thanks for helping us make the website better.